Studio Policies 

        Registration 

You must be 18 and over to attend our classes. All students must register for class online at least three hours before class starts to reserve their spot in class. If you miss the schedule window, please call the studio to check availability. Walk-in without registration does not guarantee your spot in class. All students must create their own accounts to register for the class. Students cannot share class credits under the same account or transfer class credits to other people’s accounts. 

 

        Cancellation

Our cancellation window is 3 hours prior to class start time. If your registration is cancelled 3 hours or less before class start time, it is considered as LATE CANCEL. For regular members, a late cancellation and NO SHOW result in loss of class credit. For unlimited memberships, we will charge a $10 late fee for every late cancellation or no show.

 

         Waitlist 

When classes are full, you can sign up to be on the waitlist. When other people cancel the class, you will automatically enroll in the class. Please check before the cancellation window to avoid losing class credit or late fee. 

 

       Minimum registrations

All classes require at least 2 people to open a class. Classes will be canceled when only one person registered. 

    Refunds and transfers

All class packages and memberships are non-refundable and non-transferable. All sales are final. 

    Dress Code 

We recommend you wear fitting workout apparel

  • Pole classes (pole fitness, spinning pole, pole conditioning):

Sport bra/ tank top/ t-shirt and shorts (bare skin can help grip the pole and no lotions) 

Pole classes are usually bare footed, heels are optional

  • Exotic Pole: 

Fitting top, legging, knee pads, and heels (heels are recommended but not required) 

  • Aerial classes (aerial hoop, aerial silk):

Fitting top, legging and socks